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Your order will be shipped ASAP if items are already made and in stock. Otherwise, it will take approximately 2 weeks to process “make” the products you ordered. 2 weeks Processing Time = Business Days Only (Monday-Friday) Your shipment date is included in your order confirmation email.

Please note that we care about customer satisfaction and we will do our best to get your order to you promptly. Thanks!

DELIVERY TIME
We use USPS Priority Mail as our primary carrier.

USPS Priority Mail averages about 2-3 delivery days. USPS International Priority Mail orders may take up to 30-60 days or more to arrive, depending on customs and local post office shipping delays.

When USPS Priority Mail is used as the shipping method, it is NOT a guaranteed service. The estimated delivery time is 2-3 days but delivery of packages can actually take up to 5 days to an undetermined number of days.

After completing the payment for your order we will send you a confirmation by email. The confirmation email will provide the shipping date. Please be sure to read your order confirmation email. If you do not get your email response in your normal email "in-box", please check your "spam" or "bulk email" folders in your email program for our response.

You will also receive a delivery confirmation from USPS or FedEx which will include your tracking number on the day of shipment. Depending on our schedule we may send you the tracking number early but your shipping date remains the same as stated in the confirmation email.

SHIPMENT DATES
We mainly ship USPS packages on Saturdays.

SHIPPING AND HANDLING FEES
Domestic (United States):
o $7.10 USPS Priority Flat Rate Envelope
o Free Shipping on Orders over $75

International (Canada):
o $23.70 USPS Priority Flat Rate Envelope
o Free Shipping on Orders over $100

PAYPAL E-CHECK CUSTOMERS
Your order will ship after the e-check has cleared. An e-check usually takes 3 -5 business days to clear but can take much longer.

Please consider the estimated turn-around-time and your needs before ordering. If you do not agree with our turn-around-time conditions please do not place an order.

Maria Caraballo

I received my order today and I must say I am impressed not only with the products but with the professionalism of the customer service. I was advised of every step of the delivery process. And to my AMAZING surprise when I opened my box I received the Seaweed & Rice Deep Conditioner and Vanilla Body Whip. You have a new loyal customer. I can't wait to try the Apricot Mango Leave-In and Shea Nilotica Butter on my hair. Thank you!

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Ashley

Houston, TX

Marie Dean is my staple product line! All of the products work wonderfully in my hair! I love the fresh all natural ingredients & the scents are devine! I appreciate the vast product selection, customized options, & samples I recieve with each purchase.My favorite products are: Hemp & Aloe Conditioner PROLESS, Twist & Loc Moisturizing Cream, Herbal Henna Hair Cream, & Yogurt Smoothy. I cant wait to try more products! Keep up the great work MD and dont change anything, your products are awesome!

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Kathy

Holland, PA

Yesterday, I did my hair differently. I had stopped diffusing and started sitting under a hard bonnet dryer because I thought the diffusing was causing frizz. Just for fun, I thought I'd try diffusing, since it had been a year. Yesterday was a cleansing day, I use a natural soap bar. Did my soap bar, rinse out and ACV rinse. Used the Coconut Lime Detangler and my homemade Flax Seed Gel in soaking wet hair. I "plopped" a few minutes while dressing, used a Curls Like Us Curl Cloth to scrunch out more water. Diffused upside down for a few minutes on high (far away from hair so it didn't move around.) I dried it about 80% of the way. When done, it looked like I had gotten another haircut! My curls were tightly formed with great volume and no frizz. If I needed second day hair, I could have it. But I can't wait to do my hair again this way using other products.

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Elizabeth

Bonaire, GA

I received my goody bag yesterday after seeing and hearing your products on FB. I immediately used the Coconut Vanilla Conditioner, left it in for 15 minutes and my hair felt AMAZING. I followed it up with the Aloe Leave-In and the Avacado and Murumuru Hair Butter and I have never had so many hair compliments since I've gone natural. My curl definition is incredible and those products are the only ones that have EVER kept my hair fully moisturized all day. You have a life long customer in me.

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Freda

I have been using Marie Dean products for over the last 8 months. They are staple products and have done wonders on my hair. I love the Seaweed & Rice Deep Conditioner and the Curly Styling Cream is Amazing. I have recently ordered the Coconut Detangler which came in my last order as a sample and sending samples with each order is a Great Treat and gives me a good way to try other products in the line - the smells in these products are delightful and there are choices for each item. So Happy/TY!!

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Freda

Marie Dean has become my staple. I never thought that I would find all my hair needs in one place -- Thank You !!! I cannot even choose a favorite because I love all the products I have purchased from Butters, Depp Conditioner, Styling Cream and the scent of Rasberry Sorbet is Wonderful. You have a customer here for life -- Thank You Again -- God Bless!!!

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Saundra

Oakland, CA

I love the Curly Styling Cream. I have long thick, curly hair and my curls were defined, soft to the touch, moisturized and I had absolutely no frizz.

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Terri

Belleville, NJ

The Velvety Body Butter is the best body moisturizer EVER! It's just delectable - leaves my skin silky-smooth.

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Blenda

I have to say I am a FAN of Marie Dean products, ESPECIALLY the 3-in-1 Illipe Mango Condish! Lots of slip, softens my frizz prone, 3c-4a fine to medium strands and smells fantastic!

The other thing---the OUTSTANDING customer service. Adriene patiently answered my questions and sends great samples. If I could get a gel from her (hint, hint), I'd be golden!

Try her line..you won't be sorry!

Blen

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Kieanitria

Los Angeles, CA

I love the leave-in conditioners, especially when I wear my hair naturally curly. The leave-in conditioners make my curls pop! The whipped hair butters have worked wonders on my two-strand twists. Since I started using Marie Dean products, my hair is no longer dry. My hair is thicker and has really flourished.

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