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Terms of Use

MARIE DEAN Hair & Body Care grants the user a limited license to access and make personal use of this web site. All content and images on this web site are owned by MARIE DEAN Hair & Body Care and protected by United States copyright laws. Our content may not be copied or reproduced in any form without the written permission of MARIE DEAN Hair & Body Care. All product names, brand names, logos, trademarks and service marks on this web site belong to MARIE DEAN Hair & Body Care and may not be used or reproduced at all.

MARIE DEAN Hair & Body Care reserves the right to update or modify this web site from time to time. We reserve the right to change our Terms of Use at any time.

MARIE DEAN Hair & Body Care prohibits linking to any of its web pages without prior express written consent. MARIE DEAN Hair & Body Care reserves the right to restrict or block access to this web site to anyone at any time for any purpose. Your use of this web site constitutes acceptance of these terms of use.

Privacy Policy



This Privacy Policy describes in greater detail the privacy practices of Marie Dean Hair and Body Care responsible for collecting and maintaining certain information collected about you. If you have questions or complaints regarding our Privacy Policy or practices, please contact us as detailed under the How to Contact Us heading below.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through MarieDeanOnline.com.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including delivery companies such as United States Postal Service (USPS), UPS or FedEx. You can reference the USPS, UPS and FedEx Privacy Policy to learn more about their privacy practices.

Information We Collect

To fulfill your order, you must provide Marie Dean Hair and Body Care with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.


  • Information Sharing and Disclosure

    Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. We engage certain trusted third parties to perform functions and provide services to our business, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


  • Data Retention

    We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

    Transfers of Personal Information Outside the EU

    We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

    Your Rights

    If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
  • Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


  • How to Contact Us

    If you have any questions or concerns, please email us at customerservice@mariedeanonline.com.

    Kieanitria

    Los Angeles, CA

    I love the leave-in conditioners, especially when I wear my hair naturally curly. The leave-in conditioners make my curls pop! The whipped hair butters have worked wonders on my two-strand twists. Since I started using Marie Dean products, my hair is no longer dry. My hair is thicker and has really flourished.

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    Adrienne D.

    Valdosta, GA

    I truly wanted to thank the whole Marie Dean team for their professionalism. This was an awesome experience from start to finish. My husband and I have a business and we understand the importance of giving an excellent finished product alongside of excellent customer service (qualities missing in a lot of businesses these days). I can tell you care about making repeat customers. I just started using the hair butter and the Nilotica shea butter and I love them!! Thanks for all of the extras!

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    Elizabeth

    Bonaire, GA

    I received my goody bag yesterday after seeing and hearing your products on FB. I immediately used the Coconut Vanilla Conditioner, left it in for 15 minutes and my hair felt AMAZING. I followed it up with the Aloe Leave-In and the Avacado and Murumuru Hair Butter and I have never had so many hair compliments since I've gone natural. My curl definition is incredible and those products are the only ones that have EVER kept my hair fully moisturized all day. You have a life long customer in me.

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    Kathy

    Holland, PA

    Yesterday, I did my hair differently. I had stopped diffusing and started sitting under a hard bonnet dryer because I thought the diffusing was causing frizz. Just for fun, I thought I'd try diffusing, since it had been a year. Yesterday was a cleansing day, I use a natural soap bar. Did my soap bar, rinse out and ACV rinse. Used the Coconut Lime Detangler and my homemade Flax Seed Gel in soaking wet hair. I "plopped" a few minutes while dressing, used a Curls Like Us Curl Cloth to scrunch out more water. Diffused upside down for a few minutes on high (far away from hair so it didn't move around.) I dried it about 80% of the way. When done, it looked like I had gotten another haircut! My curls were tightly formed with great volume and no frizz. If I needed second day hair, I could have it. But I can't wait to do my hair again this way using other products.

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    Erica

    Teaneck, NJ

    I just love the hair and body products, I live in New Jersey where it gets very cold and my skin tends to get very dry. Using these products has done miracles to my skin and hair. I don't have to get pedicures as often as it soothes and smoothes my entire body, foot/heels. Using the hair products has also caused some hair growth. I give these products five stars as they are excellent and smell yummy.... Also I find these products are also unisex as my boyfriend uses the products as well.

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    Maria Caraballo

    I received my order today and I must say I am impressed not only with the products but with the professionalism of the customer service. I was advised of every step of the delivery process. And to my AMAZING surprise when I opened my box I received the Seaweed & Rice Deep Conditioner and Vanilla Body Whip. You have a new loyal customer. I can't wait to try the Apricot Mango Leave-In and Shea Nilotica Butter on my hair. Thank you!

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    Blenda

    I have to say I am a FAN of Marie Dean products, ESPECIALLY the 3-in-1 Illipe Mango Condish! Lots of slip, softens my frizz prone, 3c-4a fine to medium strands and smells fantastic!

    The other thing---the OUTSTANDING customer service. Adriene patiently answered my questions and sends great samples. If I could get a gel from her (hint, hint), I'd be golden!

    Try her line..you won't be sorry!

    Blen

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    Kesi

    Los Angeles, CA

    I just wanted to say THANK YOU! I received a sample of your Mango
    Cupuacu Hair & Body Butter at the LA NNHMD event and was so impressed that when
    I got a second sample of your Argan Oil Hair Cream at an LA Curly Girls event I
    rushed home to try it. My hair is in LOVE with these products. Even had
    strangers asking me what I used on my hair!

    Ladies, these moisturizers gave me so much moisture, definition AND flexible
    hold. And the scents? Mercy! I can't sing their praises enough.

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    Saundra

    Oakland, CA

    I love the Curly Styling Cream. I have long thick, curly hair and my curls were defined, soft to the touch, moisturized and I had absolutely no frizz.

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    Terri

    Belleville, NJ

    The Velvety Body Butter is the best body moisturizer EVER! It's just delectable - leaves my skin silky-smooth.

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