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All of my products are handmade per order and your order can take up to 2 weeks to be produced and completed. Business days are Monday-Friday, excluding federal holidays within the United States. Your shipment date is included in your order confirmation email.

Please note that we care about customer satisfaction and we will do our best to get your order to you promptly. Thanks!

DELIVERY TIME
We use USPS Priority Mail and USPS First Class International Mail as our primary carrier. We may use FedEx Home Delivery to ship packages depending on the shipping location.

USPS Priority Mail averages about 2 delivery days. FedEx Home Delivery averages 4 delivery days. USPS First Class International Mail orders may take up to 30-60 days or more to arrive, depending on customs and local post office shipping delays.

When USPS Priority Mail is used as the shipping method, it is NOT a guaranteed service. The estimated delivery time is 2 days but delivery of packages can actually take up to 5 days to an undetermined number of days.

After completing the payment for your order we will send you a confirmation by email. The confirmation email will provide the shipping date. Please be sure to read your order confirmation email. If you do not get your email response in your normal email "in-box", please check your "spam" or "bulk email" folders in your email program for our response.

You will also receive a delivery confirmation from USPS or FedEx which will include your tracking number on the day of shipment. Depending on our schedule we may send you the tracking number early but your shipping date remains the same as stated in the confirmation email.

SHIPMENT DATES
We ship USPS packages on Saturdays only.

SHIPPING AND HANDLING FEES
Domestic (United States):
o $10.28 Flat Rate Shipping on all Orders

International (Canada):
o $18.95 Flat Rate Shipping on Orders under $99
o $28.95 Flat Rate Shipping on Orders over $99

PAYPAL E-CHECK CUSTOMERS
Your order will ship after the e-check has cleared. An e-check usually takes 3 -5 business days to clear but can take much longer.

Please consider the estimated turn-around-time and your needs before ordering. If you do not agree with our turn-around-time conditions please do not place an order.

Martin

Your hair & body oils are fantastic!

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Blenda

I have to say I am a FAN of Marie Dean products, ESPECIALLY the 3-in-1 Illipe Mango Condish! Lots of slip, softens my frizz prone, 3c-4a fine to medium strands and smells fantastic!

The other thing---the OUTSTANDING customer service. Adriene patiently answered my questions and sends great samples. If I could get a gel from her (hint, hint), I'd be golden!

Try her line..you won't be sorry!

Blen

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Freda

Marie Dean has become my staple. I never thought that I would find all my hair needs in one place -- Thank You !!! I cannot even choose a favorite because I love all the products I have purchased from Butters, Depp Conditioner, Styling Cream and the scent of Rasberry Sorbet is Wonderful. You have a customer here for life -- Thank You Again -- God Bless!!!

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Elizabeth

Bonaire, GA

I received my goody bag yesterday after seeing and hearing your products on FB. I immediately used the Coconut Vanilla Conditioner, left it in for 15 minutes and my hair felt AMAZING. I followed it up with the Aloe Leave-In and the Avacado and Murumuru Hair Butter and I have never had so many hair compliments since I've gone natural. My curl definition is incredible and those products are the only ones that have EVER kept my hair fully moisturized all day. You have a life long customer in me.

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Kieanitria

Los Angeles, CA

I love the leave-in conditioners, especially when I wear my hair naturally curly. The leave-in conditioners make my curls pop! The whipped hair butters have worked wonders on my two-strand twists. Since I started using Marie Dean products, my hair is no longer dry. My hair is thicker and has really flourished.

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Hannah

Manchester, England

I just wanted to tell you how much I love your products. I recently received a few samples from a friend in America and have never fallen in love with a product so quickly. They are fantastic and the smells...they are divine. I have so far used several different conditioners, all of which I enjoyed especially the Coconut and Lime Detangler. Got through my waist-length curly hair with no problem at all, and the Lemon Yogurt Smoothie conditioner was just eaten up by my hair. I loved it.

In terms of stylers the Curly Styling Cream, Hair Pudding and Hair Drink Moisturizer I have received-- have all been excellent and I will definitely be purchasing full size from you as soon as I have run out.

Again, I offer my biggest compliments on your products, and can?t tell you what a difference they have made. Even my disaster of a haircut looks nice!

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Adrienne D.

Valdosta, GA

I truly wanted to thank the whole Marie Dean team for their professionalism. This was an awesome experience from start to finish. My husband and I have a business and we understand the importance of giving an excellent finished product alongside of excellent customer service (qualities missing in a lot of businesses these days). I can tell you care about making repeat customers. I just started using the hair butter and the Nilotica shea butter and I love them!! Thanks for all of the extras!

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Erica

Teaneck, NJ

I just love the hair and body products, I live in New Jersey where it gets very cold and my skin tends to get very dry. Using these products has done miracles to my skin and hair. I don't have to get pedicures as often as it soothes and smoothes my entire body, foot/heels. Using the hair products has also caused some hair growth. I give these products five stars as they are excellent and smell yummy.... Also I find these products are also unisex as my boyfriend uses the products as well.

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Kesi

Los Angeles, CA

I just wanted to say THANK YOU! I received a sample of your Mango
Cupuacu Hair & Body Butter at the LA NNHMD event and was so impressed that when
I got a second sample of your Argan Oil Hair Cream at an LA Curly Girls event I
rushed home to try it. My hair is in LOVE with these products. Even had
strangers asking me what I used on my hair!

Ladies, these moisturizers gave me so much moisture, definition AND flexible
hold. And the scents? Mercy! I can't sing their praises enough.

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Freda

I have been using Marie Dean products for over the last 8 months. They are staple products and have done wonders on my hair. I love the Seaweed & Rice Deep Conditioner and the Curly Styling Cream is Amazing. I have recently ordered the Coconut Detangler which came in my last order as a sample and sending samples with each order is a Great Treat and gives me a good way to try other products in the line - the smells in these products are delightful and there are choices for each item. So Happy/TY!!

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