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Returns & Refunds

We do not accept returns or make exchanges under any circumstances. No exceptions. All of our products are handcrafted and made-to-order and therefore, we do not accept returns, issue refunds or credits. We do not exchange our products or give refunds if a hair or body product scent* is not to your liking or if there are variations in color and texture. If you are unsure of a particular scent, please order the small size first before purchasing a large size. Packages returned to us will be discarded and cannot be returned to the customer. A refund will NOT be issued.

Hygienic concerns render us unable to resell returned merchandise. We have chosen to keep our pricing reasonable, include a free sample with every order, supply Goodie Bags and Samples Packs to test our hair and body products, and offer frequent sales and discounts to you so it doesn't take a large investment to try our products.

Our eGift Certificates are for FINAL SALE and are not eligible for refunds, returns or exchanges.

If you have any questions about your order, please contact us within 24 hours of receiving your order so we can provide you with the best customer service solution possible.

*If you are allergic to fragrances, have a super sensitivity sense of smell or develop reactions to certain scents and smells, we highly recommend you order an unscented version of a product. Bear in mind that when ordering unscented products -- what you smell is what is in the product. Unscented products are not returnable and are not refundable.

Martin

Your hair & body oils are fantastic!

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Blenda

I have to say I am a FAN of Marie Dean products, ESPECIALLY the 3-in-1 Illipe Mango Condish! Lots of slip, softens my frizz prone, 3c-4a fine to medium strands and smells fantastic!

The other thing---the OUTSTANDING customer service. Adriene patiently answered my questions and sends great samples. If I could get a gel from her (hint, hint), I'd be golden!

Try her line..you won't be sorry!

Blen

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Adrienne D.

Valdosta, GA

I truly wanted to thank the whole Marie Dean team for their professionalism. This was an awesome experience from start to finish. My husband and I have a business and we understand the importance of giving an excellent finished product alongside of excellent customer service (qualities missing in a lot of businesses these days). I can tell you care about making repeat customers. I just started using the hair butter and the Nilotica shea butter and I love them!! Thanks for all of the extras!

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Lori

Memphis, TN

Souffles, Butters, Puddings and Creams...oh my!
I love each and every one of the products I have tried (and I have quite a few)!
All Marie Dean's items are scrumptiously smelling, super thick and creamy, wonderful to every sense of the body, mind and soul.
Hair is frizz free, soft holding curls, smelling wonderful! Body creams are luxurious and lovely on the skin!
My crazy curls and sensitive skin just love them all!

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Ashley

Houston, TX

Marie Dean is my staple product line! All of the products work wonderfully in my hair! I love the fresh all natural ingredients & the scents are devine! I appreciate the vast product selection, customized options, & samples I recieve with each purchase.My favorite products are: Hemp & Aloe Conditioner PROLESS, Twist & Loc Moisturizing Cream, Herbal Henna Hair Cream, & Yogurt Smoothy. I cant wait to try more products! Keep up the great work MD and dont change anything, your products are awesome!

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Kieanitria

Los Angeles, CA

I love the leave-in conditioners, especially when I wear my hair naturally curly. The leave-in conditioners make my curls pop! The whipped hair butters have worked wonders on my two-strand twists. Since I started using Marie Dean products, my hair is no longer dry. My hair is thicker and has really flourished.

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Terri

Belleville, NJ

The Velvety Body Butter is the best body moisturizer EVER! It's just delectable - leaves my skin silky-smooth.

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Saundra

Oakland, CA

I love the Curly Styling Cream. I have long thick, curly hair and my curls were defined, soft to the touch, moisturized and I had absolutely no frizz.

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Freda

Marie Dean has become my staple. I never thought that I would find all my hair needs in one place -- Thank You !!! I cannot even choose a favorite because I love all the products I have purchased from Butters, Depp Conditioner, Styling Cream and the scent of Rasberry Sorbet is Wonderful. You have a customer here for life -- Thank You Again -- God Bless!!!

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Freda

I have been using Marie Dean products for over the last 8 months. They are staple products and have done wonders on my hair. I love the Seaweed & Rice Deep Conditioner and the Curly Styling Cream is Amazing. I have recently ordered the Coconut Detangler which came in my last order as a sample and sending samples with each order is a Great Treat and gives me a good way to try other products in the line - the smells in these products are delightful and there are choices for each item. So Happy/TY!!

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